Sales & Customer Service Coordinator – Bosch Home Comfort ANZ
Bosch Group
· Clayton
Depaza has read the full posting at the employer and structured it for you.
We are seeking a highly organised and customer-focused Sales & Customer Service Coordinator to join our Bosch Home Comfort ANZ team on a full time basis for 12-months (maternity leave contract) based at our Clayton Headquarters. This is a varied and rewarding role supporting sales, customer service, operations, administration and commercial activities across Australia and New Zealand.
Responsibilities
- Supporting sales team with reporting, presentations, quotations and customer administration
- Managing customer inquiries, sales orders and new customer account set-up
- Maintaining product, pricing and customer information across internal systems
- Coordinating customer rebate programs
- Supporting marketing and promotional activities
- Processing invoices, purchase requests and supporting purchasing activities
- Coordinating travel bookings, expense claims, meetings and team events
- Maintaining accurate sales reports and documentation
Requirements
- Previous experience in sales support, customer service, administration or coordinator role
- Strong organisational and problem-solving skills
- Excellent verbal and written communication skills
- High attention to detail and accuracy
- Strong stakeholder engagement capabilities
- Intermediate to advanced Microsoft Office skills, particularly Excel
- Experience using SAP or similar ERP systems (advantageous)
- Experience processing invoices and supporting purchasing activities
- Certificate in Business Administration or related discipline (advantageous)
Skills
- Sales Support
- Customer Service
- Administration
- Microsoft Excel
- SAP/ERP Systems
- Stakeholder Management
- Invoice Processing
- Reporting
Benefits
- Flexible work arrangements
- 14 weeks paid parental leave (or 28 weeks at half-pay)
- Superannuation on unpaid Parental Leave
- Option to purchase additional annual leave
- Health and Well-being programs
- Employee Assistance Program
- Up to 50 weeks Income Protection
- Product discounts
- Training and development programs
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