Principal Growth Partnerships & Reseller Manager
Aircall
· Seattle Office
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Responsibilities
- Own strategy and execution for Growth partnerships and reseller programs
- Build a repeatable growth engine from the Growth Ecosystem
- Drive meaningful ARR contribution from integration partnerships
- Prioritize integration investments across CRM, helpdesk, ATS, eCommerce, and emerging verticals
- Lead outbound partner acquisition leveraging Aircall's AI voice agent and MCP capabilities
- Explore and develop new reseller partnerships
- Operate as a global overlay function within Tech Alliance Partnership organisation
Requirements
- 8+ years of experience in partnerships, business development, or growth roles
- Proven track record of building and scaling partner ecosystems
- Experience with SaaS, B2B, and technology partnerships
- Strong understanding of CRM, helpdesk, and integration ecosystems
- Excellent communication and negotiation skills
- Data-driven mindset with ability to analyze partnership performance
- Experience working in fast-paced, high-growth environments
- Fluency in English; additional European languages are a plus
Skills
- Partnership Management
- Business Development
- SaaS
- Growth Strategy
- Reseller Programs
- Integration Partnerships
- CRM Ecosystems
- Data Analysis
- Negotiation
- Stakeholder Management
Benefits
- Competitive salary and equity package
- Health, dental, and vision insurance
- Flexible PTO policy
- Remote-first culture with office hubs
- Learning and development budget
- Parental leave
- Home office stipend
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.
About the Role
As Principal Growth Partnerships & Reseller Manager you will own the strategy and execution for Aircall’s Growth partnerships and reseller programs. Your mandate is to build a repeatable growth engine from the Growth Ecosystem, and drive meaningful ARR contribution from integration partnerships across CRM, helpdesk, ATS, eCommerce, and emerging verticals.
This role sits within the Tech Alliance Partnership organisation at the intersection of Product and GTM, operating as a global overlay function. You will prioritize integration investments, lead outbound partner acquisition leveraging Aircall’s AI voice agent and MCP capabilities, and explore new reseller partnerships
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