Business Analyst-Skroutz Last Mile(BA0926)

At Skroutz Last Mile, we believe that great decisions start with great insights. As we continue to scale our operations and evolve our delivery network across Greece and Cyprus, we are looking for a Business Analyst to help us turn complex business questions and data into clear, actionable insights.You will join our Strategy & BI team, working closely with stakeholders across Operations, Product, and Finance to transform raw operational data into models, identify opportunities, and support strategic and operational decisions that drive the business forward.What you will be doingAnalyse operational and financial data to identify trends, inefficiencies, and opportunitiesBuild and maintain dashboards and reports for key business metrics (KPIs)Investigate operational questions end to end: define the metric, model the data correctly, validate against ground truth, and present a clear answerCollaborate with the Operations team to translate operational challenges into analytical frameworks and actionable insightsCollaborate closely with BI team to define data requirements and data extractionTranslate forecasts into concrete operational plans (headcount, shifts, resourcing) for teams across the companySupport strategic initiatives with ad-hoc analysis and business case modellingDocument business processes and translate them into clear requirements for technical teamsPresent findings and recommendations to senior stakeholdersRequirements3+ years in a business / operations / strategy analyst role, ideally in logistics, supply chain, e-commerce, or another operationally intensive domain.Strong spreadsheet modeling (Google Sheets and/or Excel) for planning and financial workExperience with BI tools such as Metabase, Tableau or Power BIAbility to own ambiguous problems end to end and present results clearly to senior stakeholdersExcellent communication skills — ability to convey complex findings clearlyStructured problem-solving mindset with high attention to detailGreek and English working proficiencyNice-to-have:Experience in logistics, supply chain or operations analyticsFamiliarity with SQL or Python BenefitsWhat's it like to work at Skroutz Last MileCompetitive full-time salary (€28,000-€32,200 gross annually)Working with top-notch and fun peopleCareer Development OpportunitiesCulture of unityPrivate Medical PlanAccess to vast technological featuresExtra paid time offOpportunities to grow with usFree Skroutz Plus subscriptionOur ValuesMaintain a user-centric approach and a desire to amazeOwn itBe results drivenSee cars, not horsesSet big goals, take small steps and act nowEmbrace humility, honesty and helpfulness and assume good intentionsHave funDisclaimer:Skroutz collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any unauthorized third parties. Furthermore, please be informed that we may utilize Artificial Intelligence (AI) systems and automated tools to assist in the initial screening and ranking of applications. Despite the use of such technology, all final hiring decisions involve human oversight. You have the right to request an explanation regarding the role of AI in your evaluation or to request a manual review of your application by our team. Please read our Recruitment Privacy Policy here.