Account Executive - Small Business
Aircall
· New York Office
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Responsibilities
- Drive revenue growth through strategic initiatives
- Resolve customer issues efficiently
- Scale customer-facing teams
- Collaborate with cross-functional teams
- Implement AI-powered solutions
- Deliver meaningful outcomes for customers
Requirements
- 5+ years of experience in a similar role
- Strong communication skills in English
- Experience with SaaS or tech companies
- Proven track record of delivering results
- Ability to work in a fast-paced environment
- Data-driven mindset
Skills
- Customer Communications
- SaaS
- AI/ML
- Data Analysis
- Team Leadership
- Strategic Planning
Benefits
- Competitive salary and equity package
- Comprehensive health insurance
- Flexible PTO policy
- Remote-first culture with office hubs
- Learning and development budget
- Parental leave
- Home office stipend
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.
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